Customer Testimonials

We can tell you that we’re the experts at what we do until we’re blue in the face, but we know you’d rather hear it from our customers. Here are just a few things that our loyal customers have had to say about the service they’ve received from WesternOne..

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I wanted to extend my gratitude to you and your team for the exemplary job and example you are in the industry. In my time building a relationship with WesternOne, I have been time and time again impressed and left happy and satisfied at the experience. Specifically in the realm of rental companies, now having tried working with the “top companies”, WesternOne rises markedly above the competition on a consistent basis. I think it is also noteworthy to mention that no matter who picks up the phone, from reception to the sales to accounting, heating, aerial, and drivers they are all happy to talk and always ALWAYS ready to help in any way.

- Alexander deGroot, Assistant Site Superintendent - WESTGROUP)

Having WesternOne help me navigate through the learning curve of film and lifts has made this transition so much easier for me.  Between setting up the training days, answering all my questions and sorting out PO’s you have always been eager to help out.  I appreciate the time you have given and patience you have shown.

- Arianna D'Angelo - Good Doctor Season 1

We, at Ross Rex Industrial Painters Ltd commend you and your staff on your field service abilities.

Having a service technician onsite within 35 minutes of a phone call is outstanding.

We wanted you to know that your response to our request did not go unnoticed and we are very appreciative of your efforts.

We think very highly of Western One and when we see efforts like this, it only strengthens our relationship.

- Dana Reed, Ross Rex Industrial Painters Ltd.

WEDGE gives us a level of comfort that the field temperatures are controlled adequately, and on a continuous basis during extreme weather conditions to ensure uniform and reliable curing of concrete placements.

WesternOne established a new forklift propane delivery service for GA Masonry. Travis, our Customer Service Representative, truly understands the meaning of customer service; he is friendly and so accommodating. He is efficient, knows all of our job sites and I know when I place an order with him that it will be done and done right. I do the lion's share of the purchasing for our company and deal with many suppliers, and Travis ranks as one of the best.

- Joy Tomlinson - GA Masonry

Initially, when we started commercial applications, we tried three different rental companies and it didn't take long to establish an excellent working relationship with WesternOne. Your rental pricing is competitive; equipment is always well maintained and the odd time wehave encountered a problem with a machine, a serviceman is immediately dispatched and either repairs the issue or the machine is replaced without losing much downtime.